AI-guided flight resolution · Brazil

When your flight goes wrong, find the right path forward.

Remy verifies your flight against official ANAC records, asks the questions the data cannot answer, and turns your story into a step-by-step resolution plan.

Try real ANAC records:

Official ANAC VRA historical data · January 2025 · 2,135 disrupted domestic flights indexed

Remy connects an ANAC-verified flight record to a clear resolution plan.
Official recordNot a simulated flight
Human-readableOne next step at a time

01Verify the disruption

02Understand the facts that matter

03Act through the right channel

04Track every attempt

Your guided workspace

A case plan that updates as you talk.

Ready for intake
Case workspace

No flight selected yet

Start with a verified flight

Use the checker above or tell Remy your flight number and date.

Go to flight checker ↑
AI embedded in the journey

More than a chatbot. A guided case workflow.

Remy combines verified operational data, structured questions and a trackable action plan.

02

Rule-grounded guidance

Deterministic rules handle time thresholds. AI explains what they mean for the passenger—without promising an outcome.

  • Operational rights
  • Potential reimbursement
  • Possible damages, fact-dependent
03

Actionable resolution plan

Each stage has a purpose, required evidence, clear status and an escalation trigger.

AirlineConsumer.gov.brProconSmall claims
Clarity before claims

A disruption can create rights. It does not create automatic cash compensation.

Brazilian aviation rules may require assistance, re-accommodation, refund or alternative transport. A civil damages claim depends on the facts, evidence and applicable law.

Read ANAC guidance ↗
1h
Communication

Rule applicable to the January 2025 demo records.

2h
Food assistance

Voucher, meal or equivalent support.

4h
Accommodation if overnight

Plus transport when the conditions apply.

4h+
Passenger choice

Re-accommodation, full refund or another transport mode.

Legal version matters. Resolution 813 changes parts of Resolution 400 from 26 Oct 2026; Remy uses the flight date.

Who we are

Consumer resolution should feel navigable, not intimidating.

RemedyPath AI is an MBA product prototype exploring how generative AI can make low-value consumer disputes clearer and more actionable.

Our first journey focuses on domestic Brazilian flights cancelled or delayed by at least three hours. The MVP is educational and does not replace a lawyer or a court.

Plain languageVerified dataHuman control
Questions, answered

Before you start

Is RemedyPath AI a law firm?

No. This MVP provides educational information and workflow support. It does not create an attorney-client relationship or guarantee compensation.

Does the ANAC record prove my whole case?

No. It can corroborate operational facts such as the scheduled and actual times or cancellation status. You still need personal evidence, including messages, receipts, protocols and proof of impact.

Can I file in a Small Claims Court without a lawyer?

Under Brazil’s Law 9,099/1995, parties may appear without a lawyer in claims up to 20 minimum wages. Local court procedures vary, and claims above that level require counsel.

Where is my demo case saved?

In this MVP, case progress is stored only in this browser using local storage. Clearing browser data or changing devices removes it.

Contact

Help us design a better path.

This is an academic MVP. Share feedback, partnership ideas or a case journey we should study next.