Evidence-aware intake
Remy checks the ANAC record, then asks what the dataset cannot know: notice timing, assistance, expenses and real-world impact.
Remy When did the airline tell you the flight was cancelled?
Flight facts added to the case AI-guided flight resolution · Brazil
When your flight goes wrong, find the right path forward.
Remy verifies your flight against official ANAC records, asks the questions the data cannot answer, and turns your story into a step-by-step resolution plan.
Flight facts verified against official aviation records
Verified flight factsConnected to your case
Guided resolutionOne clear action at a time
01Verify the disruption
02Understand the facts that matter
03Act through the right channel
04Track every attempt
Your guided workspace
A case plan that updates as you talk.
Ready for intake
Case workspace
No flight selected yet
Start with a verified flight
Use the checker above or tell Remy your flight number and date.
Go to flight checker ↑
Evidence checklist
0 / 5
Build a clean record
Resolution path
Your next steps
Case record
✦ AI synced
Recent activity
AI embedded in the journey
More than a chatbot. A guided case workflow.
Remy combines verified operational data, structured questions and a trackable action plan.
Rule-grounded guidance
Deterministic rules handle time thresholds. AI explains what they mean for the passenger—without promising an outcome.
- Operational rights
- Potential reimbursement
- Possible damages, fact-dependent
Actionable resolution plan
Each stage has a purpose, required evidence, clear status and an escalation trigger.
AirlineConsumer.gov.brProconSmall claims
Clarity before claims
A disruption can create rights. It does not create automatic cash compensation.
Brazilian aviation rules may require assistance, re-accommodation, refund or alternative transport. A civil damages claim depends on the facts, evidence and applicable law.
Read ANAC guidance ↗1h
Communication
Updates about the disruption and expected departure.
2h
Food assistance
Voucher, meal or equivalent support.
4h
Accommodation if overnight
Plus transport when the conditions apply.
4h+
Passenger choice
Re-accommodation, full refund or another transport mode.
Legal version matters. Resolution 813 changes parts of Resolution 400 from 26 Oct 2026; Remy uses the flight date.
Who we are
Consumer resolution should feel navigable, not intimidating.
RemedyPath AI turns complex consumer-resolution journeys into clear, guided action plans powered by trustworthy data and generative AI.
Our first journey focuses on domestic Brazilian flights cancelled or delayed by at least three hours—helping passengers organize facts, evidence and next steps with confidence.
Plain languageVerified dataHuman control
Questions, answered
Before you start
Is RemedyPath AI a law firm?
No. RemedyPath AI provides educational information and workflow support. It does not create an attorney-client relationship or guarantee compensation.
Does the ANAC record prove my whole case?
No. It can corroborate operational facts such as the scheduled and actual times or cancellation status. You still need personal evidence, including messages, receipts, protocols and proof of impact.
Can I file in a Small Claims Court without a lawyer?
Under Brazil’s Law 9,099/1995, parties may appear without a lawyer in claims up to 20 minimum wages. Local court procedures vary, and claims above that level require counsel.
Does a verified disruption guarantee compensation?
No. A flight record can confirm operational facts, but reimbursement and civil damages depend on what happened to the passenger, the available evidence and the applicable law.
Where is my case saved?
This project release stores progress in your current browser. Clearing browser data or changing devices will remove the case.
Contact
Help us design a better path.
Share feedback, partnership ideas or a consumer journey we should support next.